Skip to main content

Why can't I receive payments?

Updated

You won’t be able to receive your payments if you fall into one of the following scenarios: 

  1. You have not selected a Payment Method. 
  2. You have not submitted your Tax Form. 
  3. You have not selected a Payment Method & submitted your Tax Form. 
  4. Your banking information was incorrect.
    • This scenario implies that your payment will bounce back to us and once we receive it, we will let you know so you can fix the issue that caused your payment to bounce. When you fix the issue, please let us know and we will send your payment immediately.